Effective Date: January 4, 2026
Last Updated: January 4, 2026

Prestigious Property Services and Preservation LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://prestigiouspropertyservices.com/ (the "Website") or engage with our services.

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Property management details and service requirements
• Payment and billing information
• Communication preferences
• Any other information you choose to provide

When you visit our Website, we automatically collect certain information, including:

• IP address and browser information
• Device information and operating system
• Website usage data and navigation patterns
• Cookies and similar tracking technologies
• Referral sources and exit pages
• Date and time of visits

We may receive information about you from third parties, including business partners, marketing vendors, and publicly available sources.

With respect to our DMS Asset Services offerings and the DMS Asset Services website (https://dmsassetservices.com/), we may collect and process client and property information provided by you or your organization, including:

• Client account and contact details (company name, points of contact, role, phone, email).
• Property identifiers (addresses, unit numbers, parcel numbers) and service locations.
• Access details necessary to perform services (for example, lockbox or gate codes, key custody logs). We collect such details only when needed, restrict access on a need-to-know basis, and use reasonable safeguards to protect them.
• Work orders, schedules, scopes of work, service instructions, and completion reports.
• Photographs, videos, and associated metadata captured to document property condition before, during, and after services. Media may incidentally capture personal information (e.g., faces, license plates); we attempt to minimize such capture and use it only for service-related purposes.
• Geolocation and timestamp data associated with service events or media, used for routing, safety, verification, and reporting.
• Tenant, occupant, or onsite contact information where provided by the client for scheduling or access coordination.
• Communications related to services (emails, messages, call logs) and feedback.
• Billing, invoicing, and insurance or compliance documentation relevant to the services.

We use client and property information solely to plan, dispatch, perform, verify, invoice, and improve services; to provide client reporting; to comply with legal and contractual requirements; and to protect the security of people and property. We apply data minimization, role-based access controls, and retention practices described in this Policy.

We use the collected information for the following purposes:

• Providing and maintaining our building maintenance services
• Processing service requests and managing client relationships
• Communicating with you about our services, appointments, and updates
• Developing and improving our Website and service offerings
• Marketing our services to property managers, property owners, maintenance department heads, and real estate agents
• Conducting cold email marketing campaigns (with appropriate consent)
• Analyzing Website usage and user behavior
• Ensuring legal compliance and protecting our rights
• Preventing fraud and maintaining security

We may share your information in the following circumstances:

We may share information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors
• Email marketing platforms
• Website hosting and analytics providers
• Customer relationship management systems
• Professional services (legal, accounting, etc.)

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We may disclose information when required by law, court order, or government regulation, or to protect our rights, safety, or property.

We may share information with your explicit consent or as otherwise disclosed at the time of collection.

We use, and allow our service providers to use, cookies, pixels, tags, SDKs, and similar technologies to provide functionality, analyze usage, and support marketing efforts on our websites (including https://prestigiouspropertyservices.com/ and https://dmsassetservices.com/) and in our communications. Third parties may collect information directly from your browser or device when you interact with our websites or emails, including IP address, device identifiers, browser and operating system details, pages viewed, time spent, and referring/exit URLs. These providers process information pursuant to their own privacy policies.
Examples of third-party tools we may use include:

• Analytics and measurement (e.g., Google Analytics/GA4), tag management (e.g., Google Tag Manager), and session analytics or A/B testing (e.g., Microsoft Clarity or similar).
• Advertising and conversion pixels (e.g., Google Ads, Meta, LinkedIn) and email marketing/CRM platforms.
• Website forms, scheduling, and customer support tools (e.g., form builders, scheduling apps, chat widgets), CAPTCHA/fraud prevention, and content delivery networks.
• Payment processing, invoicing, and cloud storage or hosting providers.
  Where legally required, we obtain your consent before enabling non-essential cookies or similar technologies. You can learn more about your choices in Section 6 (Cookies and Tracking Technologies). To opt out of Google Analytics, you may use Google’s opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures may include, for example:

• Encryption in transit (e.g., HTTPS/TLS) and, where appropriate, encryption at rest.
• Role-based access controls and the principle of least privilege; multi-factor authentication for administrative access where feasible.
• Segregation of client data, activity logging, and regular backups.
• Workforce training on privacy and security and confidentiality obligations.
• Vendor due diligence, contractual data protection commitments, and ongoing monitoring of service providers.
• Data minimization, retention controls, and secure disposal practices.
• An incident response process; if we become aware of a data incident affecting your personal information, we will take appropriate steps to investigate, mitigate, and notify you and/or regulators as required by applicable law.

However, no method of transmission over the internet or electronic storage is 100% secure.

Our Website uses cookies and similar tracking technologies to enhance user experience, analyze Website traffic, and support our marketing efforts. You may control cookie preferences through your browser settings, though disabling cookies may limit Website functionality.

In addition, our DMS Asset Services website (https://dmsassetservices.com/) may use cookies, pixels, tags, local storage, and server logs to:

• Remember your preferences and facilitate navigation.
• Measure and improve performance and user experience.
• Understand how users engage with pages and forms.
• Support marketing, conversion measurement, and ad relevance.

Types of cookies and similar technologies we (and our service providers) may use include:

• Strictly necessary cookies: required for core site functionality, security, and network management.
• Functional cookies: remember choices and enhance features.
• Analytics cookies: help us understand usage and improve the Websites (e.g., page views, session duration).
• Advertising/targeting cookies: used to deliver and measure ads and to limit how often you see an ad.

Your choices:

• Browser controls: Most browsers allow you to block or delete cookies. Instructions are typically available in your browser’s “Help” section.
• Site-level controls: Where available, you can manage non-essential cookies via our cookie banner or preferences tool.
• Interest-based advertising: You can opt out of interest-based advertising from many participating companies at:
  • Network Advertising Initiative: https://optout.networkadvertising.org/
  • Digital Advertising Alliance: https://optout.aboutads.info/
    Note that opting out via these tools does not mean you will no longer see ads; it means the ads may be less relevant.

Do Not Track and Global Privacy Control:

• Some browsers transmit “Do Not Track” (DNT) signals. Because there is no common industry standard for DNT, we do not currently respond to DNT signals.
• We recognize Global Privacy Control (GPC) signals where required by applicable law and will treat such signals as a request to opt out of certain data sharing or targeted advertising, as applicable.

If you subscribe to our email communications or provide your email address for business purposes, we may send you promotional emails about our services. You may opt out of marketing emails at any time by following the unsubscribe instructions provided in the email or by contacting us directly.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to or restrict processing
• The right to data portability
• The right to withdraw consent

How to exercise your rights:

• Submit a request using the contact methods listed in Section 14. Please describe the right you wish to exercise and the scope of your request.
• Verification: To protect your information, we may verify your identity by matching information you provide with information we maintain, or by using other reasonable verification methods. If you submit a request through an authorized agent (where permitted by law), we may require proof of authorization and verification of your identity.
• Response timeframe: We will respond within the timeframe required by applicable law and will inform you if we need additional time. We may deny requests in limited circumstances as permitted by law (e.g., where disclosure would adversely affect the rights and freedoms of others).
• Appeal: If we deny your request, you may have the right to appeal. Instructions for appeal will be provided in our response, or you may contact us using the information in Section 14 to submit an appeal.

We do not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us using the information provided below.

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For DMS Asset Services, property media, access details, and work order records are retained only as long as needed to perform services, to support business operations (such as auditing and dispute resolution), to comply with legal obligations, or as required by client contracts and instructions.

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Website after any modifications constitutes acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Prestigious Property Services and Preservation LLC
Website: https://prestigiouspropertyservices.com/
Email: [Contact Email]
Phone: [Contact Phone Number]
Address: [Company Address]

For questions specifically related to DMS Asset Services, including privacy concerns about client and property information or the DMS Asset Services website (https://dmsassetservices.com/), please contact:

DMS Asset Services (Privacy Inquiries)
Website: https://dmsassetservices.com/
Email: [DMS Asset Services Privacy Email]
Phone: [DMS Asset Services Phone Number]
Address: [DMS Asset Services Mailing Address]

Process for privacy inquiries and requests:

• Submit your request via the contact information above. Please include your name, contact details, and a description of your request (e.g., access, correction, deletion, opt-out).
• Verification: We may ask you to verify your identity (for example, by confirming control of your email or phone number or by providing details of a recent interaction or work order).
• Authorized agents: Where permitted by law, you may designate an authorized agent to submit a request on your behalf. We may require proof of authorization and verification of your identity.
• Our response: We will acknowledge your request and respond within the timeframe required by applicable law. If we cannot fulfill your request, we will explain why and, where applicable, provide instructions for appeal.

This Privacy Policy is designed to comply with applicable privacy laws, including but not limited to state privacy regulations. We are committed to maintaining compliance with evolving privacy legislation and will update our practices accordingly.